Fresh Tracks believes that social media represents a fundamental shift in the way people connect with each other and how they interact with brands. Over time, companies will adapt their practices to engage with consumers through this media with greater ease. However, it is not realistic to assume that companies can accomplish this until social media is fully integrated into their business practices. Social media cannot stand-alone – it must be understood and evaluated alongside other business metrics that are used to determine business performance.
To help Companies integrate their social media practices into their existing organizational structure, Fresh Tracks has set the below principals upon which we will manage our organization and our relationship with all clients.
Fresh Tracks is built around the principle that our goals and the client’s goals are one and the same. That requires a high level of collaboration between us and our clients to define, measure and deliver against these set goals, partnering together to achieve success.